What is Co-Managed IT?
Co-Managed IT is a partnership where we work alongside your existing internal IT staff. As your business grows, your IT team can get overwhelmed with daily helpdesk tickets, leaving no time for strategic projects or cybersecurity. LecsIT steps in to provide the exact support you need—whether that's handling the overflow helpdesk tickets, managing complex network infrastructure, or deploying advanced security protocols.
24/7 Monitoring
We watch your systems around the clock so you don't have to.
Proactive Maintenance
Regular updates and patches keep everything running smoothly.
Helpdesk Support
Fast, friendly support when you need it—remote or on-site.
Security Management
Protection from threats with monitoring and best practices.
Backup & Recovery
Automated backups so your data is safe and recoverable.
Strategic Planning
IT that supports your business goals and grows with you.
Cloud Services
Migration, hosting, and management of cloud workloads and apps.
Network Management
Reliable, secure networks and connectivity you can count on.
Compliance & Documentation
Policies, audits, and documentation to meet your industry requirements.
Why Choose Co-Managed IT Services?
For mid-sized businesses with an internal IT department, hiring more staff isn't always the most cost-effective solution. Co-managed IT provides:
Helpdesk Overflow Support
When your team is on vacation, out sick, or simply overwhelmed with user requests, our local Northern Indiana helpdesk steps in to ensure your employees get fast support.
Advanced Cybersecurity
Most internal IT teams don't have the time or budget to maintain enterprise-grade security. We provide multi-layered security and a $1M ransomware guarantee to protect your business.
Strategic Projects
Free up your internal team to focus on business-critical software and processes while we handle the day-to-day infrastructure, patch management, and backups.
Access to Specialized Tools
Leverage our enterprise-grade remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity platforms without the massive upfront capital investment.
Why Local MSPs Outperform National Providers
When choosing a managed IT services provider, local expertise matters. Here's why Northern Indiana businesses choose LecsIT over national providers:
Onsite Support
We can be at your office when you need us. National providers often can't provide onsite support, leaving you waiting for remote assistance that may not solve hardware issues.
Local Understanding
We understand Northern Indiana business needs, regulations, and challenges. We know your industry and can provide relevant solutions.
Personal Relationship
You work with the same team consistently. We know your systems, your preferences, and your business goals. National providers rotate support staff constantly.
Faster Response
Local support means faster response times. When you have an urgent issue, we can respond quickly—sometimes even the same day.
"I Don't Want to Be the Expert!"
The peace of mind that I have with LecsIT is just a phone call away with prompt service and response time is priceless. I do not need to be the expert on anything IT related nor do I have to have someone on staff to help me with any issues. I have worked with other IT firms, but your knowledge, response time, support, and ability to explain the reasoning why we need what we need is unmatched.
Frequently Asked Questions
Ready to Get Started with Managed IT Services?
Schedule a no-obligation IT assessment. We'll review your current setup, identify areas for improvement, and provide a customized managed IT services plan.
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